Your personal information matters. This policy explains exactly what data 58q collects, why we collect it, how it is stored, and what rights you have as a player based in Pakistan.
Before going through the full policy, here is a plain-language summary of the key privacy promises 58q makes to every player.
58q does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — ever. Your data is yours. We only share what is strictly necessary to operate the platform and process your PKR transactions.
All data transmitted between your device and the 58q platform is protected using industry-standard TLS encryption. Sensitive information such as payment details and identity documents is stored using strong encryption at rest, with strict internal access controls.
You have the right to access the personal data 58q holds about you, request corrections, and in certain cases ask for deletion. These rights can be exercised by contacting our support team directly through the platform without any complicated procedures.
Whether you deposit via JazzCash, Easypaisa, Raast, or bank transfer, your payment credentials are never stored directly on 58q servers. Transactions are handled through secure payment processors and your PKR balance is managed within your account — not shared externally.
58q uses cookies and similar technologies to keep your session active, remember your preferences, and understand how players use the platform. We do not use third-party advertising trackers. You can manage cookie preferences through your browser settings at any time.
We only collect what we actually need. Registration requires basic identification details; withdrawals require identity verification; support interactions are logged to improve service quality. We do not collect information beyond what is necessary to operate the platform safely and fairly.
This Privacy Policy explains how 58q collects, processes, stores, and protects the personal information of players who use our platform — including the website at 58q.onl, the 58q mobile app, and any related services. It applies to all registered players and visitors regardless of how they access the platform.
By registering an account or using the 58q platform, you confirm that you have read and understood this policy and consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, you should not use the platform.
This policy should be read alongside our Terms and Conditions and Responsible Gaming policy. Together, these three documents form the complete framework governing your relationship with 58q.
We have written this policy in plain language to make it straightforward to understand. If you have any questions about what is written here, contact our support team through live chat on the platform before providing your personal information.
58q collects personal data at different points during your use of the platform. The information collected falls into the following categories:
When you create a 58q account, we collect your full name, date of birth, email address, mobile number, and the username and password you choose. This information is required to create and maintain your account and verify that you meet the minimum age requirement of 18 years.
Before processing your first withdrawal — and in some cases during routine account reviews — we require a copy of a government-issued identity document. For Pakistani players, this is typically your CNIC (Computerised National Identity Card) or passport. We may also request a selfie photograph to confirm the document belongs to you.
When you make a deposit or request a withdrawal, we collect transaction-related data including the payment method used (JazzCash, Easypaisa, Raast, bank transfer, mobile wallet), transaction reference numbers, amounts in PKR, and timestamps. We do not store full payment credentials such as JazzCash PINs or bank passwords on our servers.
We automatically collect certain technical data when you use the platform, including your IP address, device type and model, operating system, browser type, session duration, pages visited, games played, and betting activity. This data helps us maintain platform security and improve your experience.
If you contact our support team via live chat or email, we retain a record of those interactions. This includes the content of your messages and any attachments you send, along with timestamps and the support agent's responses. These records help us resolve disputes and improve our service quality over time.
The personal data we collect is used for the following purposes:
We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. Account suspensions resulting from fraud investigations always involve human assessment before a final decision is made.
58q processes your personal data on one or more of the following grounds depending on the specific purpose:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration & management | Performance of contract — necessary to provide the service you have signed up for |
| Identity & age verification | Contractual necessity and legitimate interest in maintaining a safe platform |
| Payment processing | Performance of contract — required to process your PKR deposits and withdrawals |
| Fraud prevention & security | Legitimate interest in protecting the platform and its players from abuse |
| Platform analytics & improvement | Legitimate interest in maintaining and improving our service quality |
| Responsible gaming monitoring | Legitimate interest in player welfare and duty of care obligations |
| Marketing communications | Consent — you may opt out at any time through account settings |
58q does not sell or trade your personal data. We share your information only in the following limited circumstances:
To process your PKR deposits and withdrawals, we share the minimum necessary transaction data with our payment processing partners — including JazzCash, Easypaisa, Raast, and banking partners. These processors are contractually bound to handle your data securely and use it only for the purpose of completing your transaction.
We use third-party identity verification services to assist with CNIC and document checks during the account verification process. These providers access only the specific data needed to complete verification and are not permitted to retain or use it for any other purpose.
Certain operational functions of the 58q platform are supported by technology providers — including game software providers, cloud hosting services, and customer support tools. These providers may have limited access to user data as part of providing their contracted services. All are subject to data processing agreements that restrict how they can use any information they access.
58q may disclose personal data where we are required to do so in response to a lawful request from an authority with appropriate jurisdiction. We will only disclose the minimum data necessary to comply with such a request and will notify the affected player where legally permitted to do so.
Important: 58q will never share your personal data with advertisers, data brokers, or any organisation for the purpose of targeted marketing or commercial profiling. Your data is used solely to operate the 58q platform and provide you with the services you have requested.
All financial transactions on 58q are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer, or mobile wallet, a record of that transaction is created and retained within your account history.
Transaction records include: the payment method used, the amount in PKR, the date and time, the transaction status, and any reference numbers provided by the payment processor. These records are retained for the period described in Section 8 of this policy and are accessible to you through your account dashboard at any time.
58q does not store your JazzCash account PIN, Easypaisa mobile wallet password, bank account credentials, or debit card CVV numbers. Payment authentication happens directly between you and the relevant payment provider. We receive only confirmation that a transaction was completed successfully and the associated reference data.
58q uses cookies and similar client-side technologies to support platform functionality and improve your experience. Here is how we use them:
These cookies are required for the platform to function correctly. They maintain your login session, keep you authenticated as you navigate between pages, and remember basic preferences such as language or display settings. Without these cookies, the platform cannot operate properly.
We use anonymised analytics data to understand how players navigate the platform — which games are most popular, how long sessions typically last, and where players experience friction. This data is aggregated and does not identify individual players. It is used solely to improve platform design and performance.
Certain cookies help us detect unusual login behaviour, prevent CSRF (cross-site request forgery) attacks, and identify sessions that may be associated with fraudulent activity. These security cookies are essential to keeping your account safe.
You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the platform — you may not be able to stay logged in or access certain features. Disabling analytics cookies has no impact on your gaming experience.
58q retains your personal data for as long as your account is active and for a defined period after closure. The retention periods for different data categories are as follows:
After the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you have requested account closure, we will confirm the expected deletion timeline at the time your request is processed.
As a 58q player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team through live chat or the email address shown in the footer.
58q takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.
These measures include TLS encryption for all data in transit between your device and our servers, encryption of sensitive data at rest, strict internal access controls that limit which staff can access personal data and for what purposes, regular security reviews of our platform infrastructure, and incident response procedures for managing any potential data breaches.
Despite these measures, no internet-based system is completely immune to risk. In the unlikely event of a data breach that affects your personal information, we will notify you as soon as reasonably practicable and take immediate steps to contain the situation and prevent further exposure.
You also play a role in keeping your data secure. Use a strong, unique password for your 58q account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.
58q is an adult platform strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a registered account belongs to a minor, that account will be closed immediately and any funds held will be returned to the payment source after verification.
If you are a parent or guardian and believe your child has registered an account on 58q, please contact our support team immediately with the relevant account details. We will investigate and take appropriate action as quickly as possible.
58q may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable data protection standards. When we make material changes, we will update the "Last updated" date shown at the top of this page and notify registered players through in-platform announcements.
We encourage you to review this policy periodically. Your continued use of the 58q platform after any update constitutes acceptance of the revised policy. If you do not agree with the updated terms, you should request account closure and stop using the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 58q holds about you, please contact our support team. The fastest way to reach us is through the live chat feature available on the platform — our team is available 24/7 and typically responds within a few minutes.
You can also reach us by email at the address shown in the footer below. When submitting a data-related request, please include your registered account username so we can locate your records quickly and respond accurately.
Register a free 58q account today. Deposit in PKR via JazzCash or Easypaisa, claim your welcome bonus, and enjoy 1,200+ games — with your personal data handled responsibly every step of the way.